Terms of service

Effective Date: 4/7/26

Welcome to Serein (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at Sereinlabel.com (the “Site”) and any purchases made through it.

By accessing or using our Site, you agree to be bound by these Terms.

1. Eligibility

By using this Site, you represent that:

You are at least 18 years old (or the age of majority in your jurisdiction), or
You are using the Site with permission of a parent or legal guardian.

2. Products & Orders

2.1 Product Availability

All products are subject to availability. We reserve the right to:

Limit quantities
Discontinue products at any time
Refuse any order you place with us

2.2 Pricing

All prices are listed in U.S Dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time.

2.3 Order Acceptance

After placing an order, you will receive an email confirmation. This does not guarantee acceptance. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized transactions.

3. Payments

We accept payment through Visa, Mastercard, American Express, Discover, Diners Club, JCB, Shop Pay, Apple Pay, Google Pay, Meta Pay. By submitting payment information, you represent that you are authorized to use the payment method provided.

4. Shipping & Delivery

Shipping times are estimates only. We are not responsible for delays caused by:

Carriers
Customs processing
Incorrect shipping addresses provided by the customer

Risk of loss passes to you upon delivery to the carrier.

5. Returns & Exchanges

ALL SALES ARE FINAL

Please refer to our Return & Refund Policy

6. Intellectual Property

All content on this Site, including but not limited to:

Logos
Graphics
Designs
Product names
Images
Text

is the exclusive property of Sereinlabel.com and is protected by copyright and trademark laws.

You may not reproduce, distribute, or exploit our content without written permission.

7. User Conduct

You agree not to:

Use the Site for unlawful purposes
Attempt to interfere with Site security
Use bots or scraping tools
Upload malicious code

We reserve the right to terminate access for violations.

8. User-Generated Content

If you tag us or submit content (e.g., photos wearing our products), you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content for marketing purposes.